About
Incorporated in 1998, Sabio is a specialist contact centre systems integrator focused on delivering exceptional customer contact strategies, applications and solutions.
Sabio's skills and experience in designing, developing, deploying and supporting contact centre systems and applications are second to none. It covers all aspects of the contact centre technology environment, from Unified Communications and Customer Interaction Management to Workforce Optimisation and the latest speech technologies.
The aim is to provide a contact centre solution with the right customer contact technology environment that enables superior customer service, reduced costs, improved efficiencies and a return on investment.
Services
Services it offers are:
• Automatic Call Distribution
• Interaction Management
• Speech IVR
• Workforce Optimisation
• Unified Agent Desktop
• Packaged Applications
Qualifications
• Sabio is the Official Partner for the 2013 European Call Centre and Customer Service Awards
• Avaya selects Sabio for Technical and Marketing Excellence Awards
Clients
Sabio has a range of clients from varied industries and some of these include:
• BCW Group
• Brewin Dolphin
• Bristan
• City Link
• Eurostar
• Leeds City Council
• Sage
• Homeserve
• Greater Manchester Police and many more etc.
Photos
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