Coracle Learning Limited ✓ Claimed

About

Established in 2009, Coracle Learning creates high performance cultures by challenging conventional ways of working. With fresh thinking and a tailored approach, we inspire individuals to perform at a higher level more of the time through; consultancy, seminars, workshops, speaking engagements and executive coaching.

Services

Coracle has developed business improvement programmes and workshops for a number of FTSE 100 companies across the UK and Europe. Our training is designed to raise customer service and sales levels, boost morale and improve teamwork and communication. As a niche management consultancy specialising in corporate culture, business improvement and employee development, we provide executive level advice and support to a wide spectrum of companies and some of the UK’s leading brands.
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Staff & Management

The Coracle team is led by Management Consultant, Tim Robson. Before launching Coracle, Tim was Head of Customer Service Design for Marks and Spencer, working across all store formats, sales channels and product lines. He also developed customer service & brand awareness programmes for stores and remote teams, which led to the creation of the company.

Tim’s passion to develop operational teams started early in his career when he joined Prudential. After project and operational roles, he left as Head of UK Business Improvement. He also led Service Change and Contact Centre teams at HBOS and ran M&S Retail Customer Services.

Alongside this has been Tim’s ongoing study of communication, people and team behaviour and his experience as an accredited NLP Master Practitioner.

Clients

Coracle has designed and developed business improvement programmes for a number of FTSE 100 companies across the UK and supports clients from a range of industries including retail, banking, healthcare, automotive, charitable and sports. Clients Include: M&S, HSBC, British Heart Foundation, EMAP, Modrus, Vertex, Masterlease.

Memberships & Accreditations

ANLP

Customer Reviews