About
Our 7 point service guarantee ensures you get the best for your business 24 hours a day - 7 days a week.
As the demand for card processing facilities are on the rise, businesses can find it difficult to find the right card processing provider. Often, they are left with paying a large joining fee, having to wait for weeks before terminals are installed and having to pay for faulty replacements which often take weeks to replace.
After investing many years in the merchant industry, Card Connect is fully aware of what each of our customers demand. Our service is based around our customers’ needs and we are pleased to offer the following as part of our unique 7 point service guarantee.
1. Lowest Rates Guaranteed and Fixed
Because of the size of our business, we can offer you the best prices possible. We guarantee that no one else can beat our price. We are happy to match any rates and in the unlikely event that we cannot beat your rate, we will advise you of it and let you decide what you would like. Unlike the major banks, we do not put our rates up every year so you can rest assured your rates will be fixed for the duration of your contract.
2. Best Customer Services / Technical Support
Our aftercare services are open to you 24 hours a day 7 days a week. We guarantee to respond to your queries on the day; many of our competitors do not do that even in a week, and all our service departments are based in UK.
3. Local UK Representatives - Dedicated Account Managers
Each of our account managers are highly trained and fully understand the business they are responsible for. You will be assigned a local representative from the time we set up your account and he/she will always be your first point of contact. Not only does this ensure that we understand your questions and queries the first time every time, we can work more closely with you to give your business the service it needs.
4. Latest Technology
We are pleased to announce that we supply our terminals from all the major manufacturers. Unlike our competitors, we do not just sell one type of terminal we provide you with the very best. We provide you with award winning terminals.
5. Hassle Free Warranties
All of our facilities come with a full warranty as standard free of charge. In the unlikely event that your device becomes faulty, we guarantee to replace it the next day at no extra cost to you.
6. Free Annual Account Reviews
Unlike our competitors, we offer free annual account reviews to ensure that you are always paying the lowest rates possible and to ensure that you have the very latest technology.
7. Additional Services
As a customer of Card Connect, you will automatically be entitled to receive huge savings from other products and services we offer. Again, we guarantee the best products at the best prices. All our products have the same price match guarantees. Once you are setup and live with card connect, your account manager will advice you on how to order your discounted products.
All of the above are significant services which we offer to all our customers as a standard package. As per our research, no one else even comes close to what we have to offer both in terms of price and quality.
Services
Card Processing Services
Cash Advance
Mobile Top ups
Commercial Loans
Web design
Accountant
Products
Card Processing Services
Cash Advance
Mobile Top ups
Commercial Loans
Web design
Accountant
Qualifications
Dedicated Account Managers
Staff & Management
Dedicated Account Manager
Clients
Corporates and SME
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