ALCHEMY SYSTEMS GROUP LIMITED

Business Description

Alchemy systems local offices are situated in honiton, the heart of the southwest. Incorporated in 1999 the company recently relocated to larger premises to cope with an ever increasing and diverse client base. The business is founded on the core principles of knowledge, integrity and commitment.

What we do

in a nutshell we supply, install and support complete business solutions to maximise the efficient running of your company. Our suppliers, affiliates and experience will enable you to make informed decisions while our support services provides tailored back up to ensure the cogs keep turning. Here in the southwest we recognise fully the pressures on business of all sizes and realise there is no such thing as a one size fits all policy. We have packaged support contracts and business solutions designed for the diverse range of clients we support. Clients include; registered charities, arts organisations, schools, councils, legal, hospitality, construction, finance and a diverse range of local sme businesses. Our corporate clients enable us to feed back into the southwest knowledge and innovation quite often slow to filter through to this area.

Business Services
It support honiton, exeter, devon servicing the whole of the south west

our systems engineers are often referred to as the external employee and all are multi-skilled, pragmatic personalities – we don’t believe there is any other way in our industry. Why consider alchemy systems for it support

alchemy systems have invested in intelligent call management systems and remote monitoring software. Our helpdesk is manned by dedicated staff with access to knowledge base information and the backup of our partner accreditations. All calls are logged, and automated email updates are sent to our clients. We treat all customers as equal and prioritise problems on the nature of the incident – not the size of your business. Every it support client is allocated an account engineer whose responsibility is to ensure other members of the team are familiar with the technical intricacies of your it infrastructure. Clients view our technicians more like members of their own company and every team member is a multi-skilled pragmatic personality. Choose from a flexible range of it support service offerings

pay as you go
retained service options rso
advanced monitoring services (ams)
fully managed tailored outsourced contracts

proactive online technical support that prevents problems, clients are often unaware of the issues we have prevented, until we tell them.

Green it – support with a conscience. Our green credentials help our clients enjoy first-class it support with the minimum of impact on the planet. Our green it support credentials can be good for you. Our engineers live locally to the support centre, most of our support is provided as online technical support and because we prevent most problems rather than having to fix problems on our client’s site, we travel less. The next step. To take the next step and discuss the possibilities of using preventative it support that won’t break the budget, please call us on 01404 42882 or email sales@alchemysys. Co. Uk

Business Products
Alchemy Systems is a socially responsible IT business, providing appropriate solutions across the South West and beyond. We help businesses of all sizes across the South West to embrace the best of the new technologies and improve their IT systems and processes – and ultimately, to better compete with their competitors.

National Skill Set – Local Knowledge

We are expert at understanding and integrating new technologies, products and services with existing systems and processes. Alchemy have developed a unique range of market-leading IT and Communications products to help businesses of all sizes achieve their goals.

Perhaps like many of our clients, you are facing the challenge of keeping staff & office communications working smoothly, whilst introducing new ways of working such as Cloud based managed hosted solutions

Alternatively server consolidation using virtualisation may be appropriate. The Alchemy Group support HyperV and vSphere. Alchemy is an Enterprise Solution Provider

Network infrastructure hardware & software
Middleware applications
Digital dictation
HR systems
Audio visual
Communication and telephony solutions
Data cabling
CCTV
Building services
Financing
General Business advisory consultants

Business Qualifications
As you can imagine, with more than a decade of trading experience Alchemy Systems has forged a wide range of partnerships. Our core suppliers are those that we regularly work with however there are many others in our armoury that are used on specific projects. It is Alchemy’s pragmatic understanding that alliance is key to any project and the success of our business.

Our acreditations include, Microsoft, IBM, Lenovo, VMware and a host of others.

Business Staff & Management
Our people

the life blood of our business, the southwest team is completely autonomous and provides a local help desk, field service engineers, systems consultants, software developers and local business account managers. Alchemy systems western is an important strategic element of the alchemy systems group who’s philosophy adds and strengthens the regional business through the close ties with all group members. By collaborating and sharing skills and resources national coverage is possible. The business is owned and led by a founder member of the western consultants group www. Western-consultants. Co. Uk. This focus further strengthens the pragmatic business approach and adds credibility adhering to the code of conduct necessary to be a fellow member of the institute of consulting. Membership of the western consultants group means we are also able build upon our considerable it and telephony skills to offer a wide range of complementary business skills and support from hr to bpr. Contact us to discover how we can help your business. Call us on 01404 42882 or email us – sales@alchemysys. Co. Uk

business governance information

our statement and vision on corporate social responsibility can be found here
http://www. Alchemysys. Co. Uk/corporate-social-responsibility/

Business Clients
Clients include; registered charities, arts organisations, schools, councils, legal, hospitality, construction, finance and a diverse range of local SME businesses.

Our corporate clients across the country enable us to feed back into the southwest knowledge and innovation quite often slow to filter through to this area.

Business Memberships
will fill in when someone tells me what its for