HP PLOTTER LIMITED

Business Description

We are HP wide format printer specialists and have been trading since February 2000.

We offer quality products, at low prices and flexible payment methods. We also offer superior after sales service, care and support, which includes a network of HP trained engineers to service and repair all HP Designjet and Laserjet printers. We trade UK-wide and have distribution centres in Nottingham, Reading and Basingstoke. Our customer service is first class with a focus on excellence and we supply a full spectrum of services all under one roof.

We have recently been awarded the UK Best Small to Medium Business 2011-2012 and are HP Preferred Partners. We are also DEC partners with HP (Designjet Elite Club), which means we are recognised by HP as being specialists in the field of large format printing. There are only 12 companies in the UK and Ireland that hold this status.

Most of all, we have your best interests at heart and you will be pleased with the service we provide.

Business Services
- Designjet and Laserjet service and repairs
- Large format Printer sales & Laserjet sales
- Consumable purchases (ink, paper, printheads, toner)
- Designjet rentals / hire
- Annual support contracts / HP Carepacks
- Printer Installation, removals and training

Business Products
We are HP Specialists and supply:

- HP Designjets
- HP Laserjets
- HP Inks and Printheads
- HP Media (CAD / Photographic papers, canvas, banner paper etc)
- HP Carepacks / Annual support cover

Business Qualifications
- HP Authorised Reseller
- HP DEC (Designjet Elite Club) Partner
- HP Preferred Partner

Winners of:
- Sales Innovation Partner Award 2011
- Print Specialist Award 2011
- Raise your Game Business Award 2011
- UK Best Small to Medium Business Award 2011 - 2012

Business Staff & Management
HP Plotter was started by Tony Bray in February 2000. By 2005 his sister Nicola joined the business, specialising in contract sales. Nicola later co-directed with Tony in 2010 but the business was taken over by Nicola when Tony died in 2011 of stomach cancer. The team today is a strong, motivated group of individuals who are focussed on providing the best service in the industry combined with the best prices. As a result of these efforts, HP Plotter was awarded the UK Best Small to Medium Business Award and is a strong business partner of HP.

HP Testimonial:
HP Plotter "is a long standing business partner of HP in the Designjet market place and they are a pleasure to work with and to supply to. They have prided themselves on building a brand that stands for excellent and unrivalled service and it is this passion for its customers that HP is extremely proud of. Ultimately it is the people behind the brand that makes the business and every person I have met and dealt with at Resolution; from the directors Tony and Nicola Bray to sales and service embody a culture. It is this culture that makes Resolution GB Ltd a company that everyone will want to do business with” HP

Business Clients
We supply:

- Home
- Small to Medium Business
- Public sector
- Large enterprise

Some well-known customers include:

Aggregate Industries, American Embassy, Arsenal Football Club, Balfour Beatty, BBC, British Embassy,
British Antarctic Survey, Britvic Soft Drinks, Burton Financial Services, Chubb Systems, Environment Agency, Ford Motor Company, GlaxoSmithKline, Government Office for London, KallKwik, Leadbitter Group, MOD, Natural History Museum, Nestle, PressVess, Railtech UK Limited, Rolls Royce Plc, Royal Berkshire Fire & Rescue, Royal Mail, Royal Opera House, Siemens, Sir Robert McAlpine, Salvation Army, The Planning Inspectorate
Typhoo Tea, United States Airforce.

Some of our favourite testimonials include:

"Fine quality equipment with service to match" - Royal Brompton & Harefield NHS Trust

"I do not believe I could recommend any improvements, as none are required. The Engineer went out of his way to explain what was required and how he intended to do it. Extremely courteous and friendly, smart in appearance totally professional." - Office for National Statistics

"I am very happy with the service. I have found the HP Designjet 510 such a joy to use. Easy and straight forward too. And the quality of the output is remarkable!" - SAC

"Very impressed and more than happy with the level of service we received from searching for the right machine and ordering right through to delivery. Incredibly pleased with the plotter and wonder how we coped with the slow print speed of our old machine for so long!" - SmithsGore

"Very satisfied with the service provided in particular next day response." - Galliford Try

"Considering the age of the printer and the random nature of one of the broken components, I was stunned, nay, amazed the engineer had the parts in his car with him! Not something one is used to in this day and age without having to order components and wait for them. Outstanding!!" - Brydol Limited

"I just wanted to let you know that we are very pleased with the level of service that we have received from your company. I am going to email our staff in all of our offices to give them your website details and the instruction that you are the preferred point of contact if they have any problems with their plotters." - Salus Approved Inspectors

"How refreshing (and unfortunately rare!) to find a company who has a positive approach to customers ...the phone was answered promptly, the promised quote was received within minutes and the engineer was actually early – it doesn’t get much better than that!" - Opec Plc

"Reliable printer from a reliable supplier" - IDI Plc

"We didn't have a service contract on our DesignJet 5500 and HP wanted a lot of money for a call out. The printer decided to stop feeding paper in correctly. We found Resolution via Google and tried them. Staff were friendly and helpful on the phone and an engineer came out really quickly." - Joshua

"My son needed the plotter for his degree at Oxford Brookes, as they have on-going building work and printing facilities there were very restricted. This plotter hire enabled him to print overnight, no sleep for me or him! As he also works full-time. All paid off as he has just got his results and got a 1st Class Honours Degree in Architecture. Thank you." - Architectural students mum

"Can't remember how I found your company, but I have always been very impressed with the service and professionalism offered, speed of delivery and rapport re delivery times." - Tina Hadley Photography

"I can't fault the service - the delivery was quick and all our enquiries were dealt with in a helpful and friendly manner. The plotter fulfilled all our needs - image quality was great. As a student in a very hectic part of the academic year it was a relief to be met with a friendly service, even though we only rented the plotter for one week. Thank you for your help. " - Sofie Slinning, Architectural student

"We have sub-contracted HP Designjet repairs in England to Resolution for the past 7 years and have found them to be very efficient and professional in all aspects of the call process. Their staff are pleasant and extremely helpful, updating our company and our customer at every stage, and this is shown in the fact that we have never had a complaint from any of our customers about the service Resolution provide." - RESELLER

"We have had our HP Design plotter on a maintenance contract for 3 years now. They have been an excellent service provider and we would gladly recommend their prompt and comprehensive cover" - Avon Project Services

Business Memberships
HP Preferred Partner