EKOMI LIMITED

Business Description

eKomi is a leading supplier of high-quality and independent customer review systems for online retailers and service providers at both retailer and product review level.
Easy-to-install software and individually reviewed and managed customer feedback is a major tool to help online retailers throughout the world to increase the trust and loyalty of their customers, generate increased revenues and also streamline their internal procedures.

Business Services
From eKomi feedback solutions you may expect the following benefits for your business:

Product Reviews
- User Generated Content helping you to stay up in the generic Google search results

- Increasing conversion rates by influencing your customers positively, when making their buying decision on your websites

- Decreasing your return rates by size/fitting feedback's and finding out the reasons for the returns in real time

- Via eKomis technology cooperation with Google: more traffic by listing the reviews directly in Google Products via the Google Seller Ratings Extension

Market research
- Valuable add on for your product management and quality management: find out what customers really think about your products and service

Google Seller Ratings Extension
- Improve your Marketing ROI by showing the stars in your Google AdWords ads

- Increasing customer satisfaction by taking care for critical customers – for instance by using eKomis arbitration processes

Business Products
eKomi offers a wide range of functionalities to collect, manage and publish your customers and products feedbacks:

- Marketing Research
- Visitor Feedback
- Google Product Interface
- Social Connect
- Editorial Revision
- Arbitration Proceeding
- Web based Analysis & Statistic Center
- SEO optimized rating profile
- eKomi site seal
- Interface for voucher system
- E-Mail support
- Free phone support

Check www.ekomi.co.uk for more information about our Product Packages.

Business Qualifications
For Online Shops and Retailers:

- Collection of shop ratings
- Increasing conversion rates
- Collection of product reviews
- Collection of user generated content helping you with SEO
- Collection of Google Seller ratings
- Market research
- Increasing conversion rate
- Increase ROI
- Generate high profits
- Be better than the competition
- Less order cancellation ( = low dropout rate)
- Raise trust with the customer through independent customer feedback for the online shop
- Google Seller Ratings Extension

Business Staff & Management
Michael Ambros - CEO
Marcus Ross - COO

Business Clients
Some of the most important customers are:

- Cartridge Save
- Baby Security
- Pic Stop
- UK Office Direct
- Choice Stationary
- Big Green Smile
- The health bay

Business Memberships
Michael Ambros